Anthony Sylvan Complaints and Reviews

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Anthony Sylvan
Main address: Mt. Vernon Square, Suite 300 44143 Mayfield Village OH
1-877-891-7946, 1-800-366-795, , customerservice@anthonysylvan.com
  • 9 complaints
  • $30.1K claimed losses
  • $3.3K average
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  • Jul 31
  • Home Construction and Repair
  • Leaking Pool
  • 23

Never use Anthony sylvan pools. What a horrible experience and it's not over yet!!!11 months have passed since contracts were signed. We have a brand new pool that is leaking. We have a brand new pool with the wrong diving board jig installed. It has been 2 weeks that my emails have been ignored regarding the diving board, there simply not responding. I cannot get a C/O so I cannot use the pool.... Read more

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  • Jun 18
  • Professional Services
  • Baltimore, Maryland
  • Breach Of Contract
  • 1
  • 41

Anthony Sylvan Salesman brought out brochure of choices of concrete patterns to choose from during meet and greet on April 18, 2014 and an addendum was created to the contract on the agreed price. Our choice and color selection was made by us from the choices provided by Anthony Sylvan Salesman. Now on June 17, 2014 after many emails we were told our project will not continue until we pay more... Read more

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  • Jun 04
  • Construction
  • Rochester, Minnesota
  • Swimming Pool
  • 2
  • 53

I reposted a Complaint about Anthony Sylvan. They were hired and paid to build my pool in Las Vegas from the Henderson office. I get a phone call from Alex. He said he's been with AS Pools for about a year. He is contacting all individuals that have had a problem with their company throughout the US. Because I sold that home, he said there really isn't much they can do. I said if I did still... Read more

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  • Aug 26, 2013
  • Building Services
  • Poor Services
  • 3
  • 204
Anthony Sylvan - many problems
1 of 6

Have a seat. This is going to take a while. I’ll try to keep it short and just give the facts, but there is a lot of them over our year dealing with Anthony and Sylvan that potential pool buyers might want to hear about. We were in the market for a house and wanted a pool for the kids. We found a lovely house with a sloping back yard and a wrap-around driveway leading to a garage on the lower... Read more

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  • Jun 26, 2013
  • Household Services
  • Los Angeles, California
  • Anthony Sylvan Pool
  • 1
  • 168

Never Ever Never Ever buy a pool from Anthony Sylvan Pool Company It should be listed as Anthony Sylvan Clown Show, they have all these people running around all independent contractors that only know their job or part of all the steps needed to be completed. The problem is they are not employees of Anthony Sylvan but independents and they do not talk with or plan out the handoff from one step to... Read more

Was this review helpful? 2 3

  • Jun 06, 2011
  • Home Construction and Repair
  • Beaufort, South Carolina
  • Pool
  • 1
  • 191

I have never seen a compnay that has such a terrible response time in regards to getting back to the customer. What should be a very joyous time with our new family investment has turned out ot be a big disappointment. #1 They deal with subcontractors that are unethical. I had a their electrician bid on extra work in regards to landscape lighting and extra outlets etc.... I just wanted a quote.... Read more

Was this review helpful? 3 7

  • Jan 21, 2010
  • Installers
  • Arlington, Virginia
  • 187

In May 2009, AS Pool came to our house to open the pool. When they came, I was not home but my husband, who was very ill, was home. My husbank was not able to monitor them because he was too sick. When the left, the skimmers were left not working and the timer to turn the filter on and off was also not working. They did not tell us that they had not done the skimmers so for a week I kept trying... Read more

Was this review helpful? 2 0

  • Oct 18, 2008
  • Building Services
  • Austin, Texas
  • Swimming Pool
  • 3
  • 187

Austin,Texas We bought a house with a pool built by Anthony/Sylvan. The pool has developed cracks in the pool and rusting on the deck. We brought in an independent adjustor to look at the problem and he told us it was to due substandard materials and shoddy workmanship. We called A&S and were told that the pool was out of warranty! The pool was built in 2006!!!! What the ***!! They are not... Read more

Was this review helpful? 3 1

  • May 09, 2008
  • Home Construction and Repair
  • Austin, Texas
  • Leaking Pool
  • 11
  • 224

We signed an agreement with Anthony & Sylvan, on 6/23/05. The original contract price was 62k. We have had continual problems with the pool leaking and have on many occasions attempted to have it corrected. In fact, last year we finally contacted our attorney to try and settle this matter. He was unable to even get a response from A&S. The following is a brief overview of our history. Our... Read more

Was this review helpful? 5 8
 
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