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1.1 Based on 6 reviews
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Our Anthony and Sylvan Pool is 10 years old and has had 2 major leaks during this time. Getting the warranty service for both leaks was a tremendous headache. The most recent leak started 2 years ago this month (11/2015) and it took almost 18 months to get the warranty work completed. Once it appeared to be fixed, the repair work on the pool deck started to come loose. It took another 2 months... Read more

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Horrible.. Dont let them sell you. Neighbor still isnt finished after monthd. They tapped into my water to the tune of almost 600 bucks without even telling me. Sending them the bill now... Sorry company that outsources like the others. Do not let them sell you! Add comment

Anthony Sylvan boasts about its "Lifetime Structural Warranty" and represent that they "are local and in the community for years and know how to build in the specific environment of your backyard." WHAT A JOKE! They built my pool in 2007 and the plaster looked like it was built 30 years ago right from the start. After much haggling and the threat of a lawsuit, they had another contractor... Read more

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I must say this is been the absolute worst experience I've ever had with a contractor and regret using this company. First of all they tell you that their employees are on staff and they are not ...they use mostly subcontractors.. Who don't show up on the right date and don't return phone calls . Their salesman will keep your great lipservice and tell you how wonderful they are but in... Read more

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Anthony Sylvan - Punctured plumbing not repaired
1 of 2

Anthony and Sylvan punctured plumbing line during construction, failed to investigate when I complained leading to lots of cleaning and damage to Nature 2 cartridge, filter, etc. Still won't own up to this damage or other problems. Is this the kind of company you want building your pool/ They have 1 contractor serving multiple states so he never sees most of the projects and project managers... Read more

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Me experience ended in the showroom with the arrogant money hungry elitist salesman who spoke down to me because he assumed I couldn't afford their overpriced poorly constructed piece of ***×! Add comment

I have my pool built by Anthony Sylvan, and the sale guy told me they are the best in the world with life time warranty. So I built a pool with a spa. My spa was leaking right after it was finished, the filter always leaks. At first, they managed to get a service guy came out a few times, he managed to make the leaking not noticeable, but it still there. I was tiered dealing with them, so I... Read more

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Had a pool built 2 years ago by Anthony Sylvan pools in Charlotte, NC. After the pool decking cement was re-poured due to sinking,...we are still waiting to pass the final inspection(1 year later) which we failed due to step heights not being to code. Company said in Jan 2014 it would be taken care of.....still waiting. Also code requires fencing around back wall, railings down steps. Still not... Read more

Was this review helpful? 7 3

Never use Anthony sylvan pools. What a horrible experience and it's not over yet!!!11 months have passed since contracts were signed. We have a brand new pool that is leaking. We have a brand new pool with the wrong diving board jig installed. It has been 2 weeks that my emails have been ignored regarding the diving board, there simply not responding. I cannot get a C/O so I cannot use the pool.... Read more

Was this review helpful? 6 3

Anthony Sylvan Salesman brought out brochure of choices of concrete patterns to choose from during meet and greet on April 18, 2014 and an addendum was created to the contract on the agreed price. Our choice and color selection was made by us from the choices provided by Anthony Sylvan Salesman. Now on June 17, 2014 after many emails we were told our project will not continue until we pay more... Read more

Was this review helpful? 5 3
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