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  • Customers like
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    • Do not return calls1
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  • Aug 19
  • Home Construction and Repair
  • Monroe Township, New Jersey
  • 68
  • REVIEW RATING 4/5

I must say this is been the absolute worst experience I've ever had with a contractor and regret using this company. First of all they tell you that their employees are on staff and they are not ...they use mostly subcontractors.. Who don't show up on the right date and don't return phone calls . Their salesman will keep your great lipservice and tell you how wonderful they are but in... Read more

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  • Jun 27
  • Home Construction and Repair
  • Ellicott City, Maryland
  • Pool Construction
  • 1
  • 1
  • 277
  • REVIEW RATING 5/5
Anthony Sylvan - Punctured plumbing not repaired
1 of 2

Anthony and Sylvan punctured plumbing line during construction, failed to investigate when I complained leading to lots of cleaning and damage to Nature 2 cartridge, filter, etc. Still won't own up to this damage or other problems. Is this the kind of company you want building your pool/ They have 1 contractor serving multiple states so he never sees most of the projects and project managers... Read more

Was this review helpful? 0 0

Me experience ended in the showroom with the arrogant money hungry elitist salesman who spoke down to me because he assumed I couldn't afford their overpriced poorly constructed piece of ***×! Add comment

  • Mar 09
  • Home Construction and Repair
  • Bethpage, New York
  • Spa
  • 2
  • 2
  • 791
  • REVIEW RATING 5/5

I have my pool built by Anthony Sylvan, and the sale guy told me they are the best in the world with life time warranty. So I built a pool with a spa. My spa was leaking right after it was finished, the filter always leaks. At first, they managed to get a service guy came out a few times, he managed to make the leaking not noticeable, but it still there. I was tiered dealing with them, so I... Read more

Was this review helpful? 5 0

  • Dec 22, 2014
  • Home Construction and Repair
  • Houston, Texas
  • Pool Construction
  • 1
  • 1
  • 596
  • REVIEW RATING 5/5

Anthony Sylvan built my pool in 2002.....after twelve years of sewage issues. Plumber dug about six feet and discovered that when Anthony Sylvan re routed my sewage line they failed to tie back in, had a 18" piece of pipe missing. I have spent a small fortune over the last 12 years of hiring plumbers. My yard is septic and finding major issues with my home. I have contacted the Houston location,... Read more

Was this review helpful? 6 0

  • Oct 17, 2014
  • Home Construction and Repair
  • Unprovided Service
  • 1
  • 1
  • 636
  • REVIEW RATING 5/5

We started this project in April, we are still waiting in the mid of Oct. so upset at all the setbacks. No One contacts you. When the people come out to do work they are sub-contractors and do not communicate to let you know what they are doing. If they have a problem they laugh at you and say " No hablo Englesa" and you know they do, because they are laughing at you. Worst part is A & S... Read more

Was this review helpful? 11 1

  • Sep 23, 2014
  • Home Construction and Repair
  • Lexington, North Carolina
  • Pool Repair
  • 1
  • 1
  • 409
  • REVIEW RATING 5/5

Had a pool built 2 years ago by Anthony Sylvan pools in Charlotte, NC. After the pool decking cement was re-poured due to sinking,...we are still waiting to pass the final inspection(1 year later) which we failed due to step heights not being to code. Company said in Jan 2014 it would be taken care of.....still waiting. Also code requires fencing around back wall, railings down steps. Still not... Read more

Was this review helpful? 7 3

  • Jul 31, 2014
  • Home Construction and Repair
  • Leaking Pool
  • 3
  • 3
  • 546
  • REVIEW RATING 5/5

Never use Anthony sylvan pools. What a horrible experience and it's not over yet!!!11 months have passed since contracts were signed. We have a brand new pool that is leaking. We have a brand new pool with the wrong diving board jig installed. It has been 2 weeks that my emails have been ignored regarding the diving board, there simply not responding. I cannot get a C/O so I cannot use the pool.... Read more

Was this review helpful? 6 3

  • Jun 18, 2014
  • Professional Services
  • Baltimore, Maryland
  • Breach Of Contract
  • 3
  • 3
  • 642
  • REVIEW RATING 5/5

Anthony Sylvan Salesman brought out brochure of choices of concrete patterns to choose from during meet and greet on April 18, 2014 and an addendum was created to the contract on the agreed price. Our choice and color selection was made by us from the choices provided by Anthony Sylvan Salesman. Now on June 17, 2014 after many emails we were told our project will not continue until we pay more... Read more

Was this review helpful? 5 3

  • Jun 04, 2014
  • Construction
  • Rochester, Minnesota
  • Swimming Pool
  • 2
  • 2
  • 466
  • REVIEW RATING 5/5

I reposted a Complaint about Anthony Sylvan. They were hired and paid to build my pool in Las Vegas from the Henderson office. I get a phone call from Alex. He said he's been with AS Pools for about a year. He is contacting all individuals that have had a problem with their company throughout the US. Because I sold that home, he said there really isn't much they can do. I said if I did still... Read more

Was this review helpful? 5 2
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