Anthony Sylvan Complaints and Reviews

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Anthony Sylvan
Main address: Mt. Vernon Square, Suite 300 44143 Mayfield Village OH
1-877-891-7946, 1-800-366-795, , customerservice@anthonysylvan.com
  • 11 complaints
  • $30.1K claimed losses
  • $2.7K average
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  • Oct 17
  • Home Construction and Repair
  • Unprovided Service
  • 24

We started this project in April, we are still waiting in the mid of Oct. so upset at all the setbacks. No One contacts you. When the people come out to do work they are sub-contractors and do not communicate to let you know what they are doing. If they have a problem they laugh at you and say " No hablo Englesa" and you know they do, because they are laughing at you. Worst part is A & S... Read more

Was this review helpful? 0 1

     

  • Sep 23
  • Home Construction and Repair
  • Lexington, North Carolina
  • Pool Repair
  • 38

Had a pool built 2 years ago by Anthony Sylvan pools in Charlotte, NC. After the pool decking cement was re-poured due to sinking,...we are still waiting to pass the final inspection(1 year later) which we failed due to step heights not being to code. Company said in Jan 2014 it would be taken care of.....still waiting. Also code requires fencing around back wall, railings down steps. Still not... Read more

Was this review helpful? 0 1

     

  • Jul 31
  • Home Construction and Repair
  • Leaking Pool
  • 1
  • 1
  • 129

Never use Anthony sylvan pools. What a horrible experience and it's not over yet!!!11 months have passed since contracts were signed. We have a brand new pool that is leaking. We have a brand new pool with the wrong diving board jig installed. It has been 2 weeks that my emails have been ignored regarding the diving board, there simply not responding. I cannot get a C/O so I cannot use the pool.... Read more

Was this review helpful? 2 1

     

  • Jun 18
  • Professional Services
  • Baltimore, Maryland
  • Breach Of Contract
  • 1
  • 1
  • 153

Anthony Sylvan Salesman brought out brochure of choices of concrete patterns to choose from during meet and greet on April 18, 2014 and an addendum was created to the contract on the agreed price. Our choice and color selection was made by us from the choices provided by Anthony Sylvan Salesman. Now on June 17, 2014 after many emails we were told our project will not continue until we pay more... Read more

Was this review helpful? 1 1

     

  • Jun 04
  • Construction
  • Rochester, Minnesota
  • Swimming Pool
  • 2
  • 2
  • 127

I reposted a Complaint about Anthony Sylvan. They were hired and paid to build my pool in Las Vegas from the Henderson office. I get a phone call from Alex. He said he's been with AS Pools for about a year. He is contacting all individuals that have had a problem with their company throughout the US. Because I sold that home, he said there really isn't much they can do. I said if I did still... Read more

Was this review helpful? 1 1

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  • Aug 26, 2013
  • Building Services
  • Poor Services
  • 3
  • 3
  • 372
Anthony Sylvan - many problems
1 of 6

Have a seat. This is going to take a while. I’ll try to keep it short and just give the facts, but there is a lot of them over our year dealing with Anthony and Sylvan that potential pool buyers might want to hear about. We were in the market for a house and wanted a pool for the kids. We found a lovely house with a sloping back yard and a wrap-around driveway leading to a garage on the lower... Read more

Was this review helpful? 3 1

     

  • Jun 26, 2013
  • Household Services
  • Los Angeles, California
  • Anthony Sylvan Pool
  • 1
  • 1
  • 224

Never Ever Never Ever buy a pool from Anthony Sylvan Pool Company It should be listed as Anthony Sylvan Clown Show, they have all these people running around all independent contractors that only know their job or part of all the steps needed to be completed. The problem is they are not employees of Anthony Sylvan but independents and they do not talk with or plan out the handoff from one step to... Read more

Was this review helpful? 4 4

     

  • Jun 06, 2011
  • Home Construction and Repair
  • Beaufort, South Carolina
  • Pool
  • 1
  • 1
  • 229

I have never seen a compnay that has such a terrible response time in regards to getting back to the customer. What should be a very joyous time with our new family investment has turned out ot be a big disappointment. #1 They deal with subcontractors that are unethical. I had a their electrician bid on extra work in regards to landscape lighting and extra outlets etc.... I just wanted a quote.... Read more

Was this review helpful? 4 7

     

  • Jan 21, 2010
  • Installers
  • Arlington, Virginia
  • 209

In May 2009, AS Pool came to our house to open the pool. When they came, I was not home but my husband, who was very ill, was home. My husbank was not able to monitor them because he was too sick. When the left, the skimmers were left not working and the timer to turn the filter on and off was also not working. They did not tell us that they had not done the skimmers so for a week I kept trying... Read more

Was this review helpful? 3 0

     

  • Oct 18, 2008
  • Building Services
  • Austin, Texas
  • Swimming Pool
  • 3
  • 3
  • 231

Austin,Texas We bought a house with a pool built by Anthony/Sylvan. The pool has developed cracks in the pool and rusting on the deck. We brought in an independent adjustor to look at the problem and he told us it was to due substandard materials and shoddy workmanship. We called A&S and were told that the pool was out of warranty! The pool was built in 2006!!!! What the ***!! They are not... Read more

Was this review helpful? 4 1
 
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